Responsible Gambling Policy

At AllStarz we take responsible gambling seriously. We want every player to enjoy casino play in a safe and controlled way, so we provide clear tools and guidance to help you manage time, spending and risk. Our aim is to make it easy to set limits, take breaks and get support if gambling stops being fun.

Player protection principles

We believe safe play starts with clear information and practical controls. We encourage honest self-assessment, transparent account settings, and prompt verification where required. We respect player choices and will act on requests to restrict play or close accounts when asked.

Activity-control tools

You can manage your activity directly from your account. These tools are designed to give you control over how and when you play.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much money you add to your account. Limits can be increased or decreased through your profile, but increases usually include a cooling-off period to prevent impulsive changes.

Loss limits

Loss limits let you cap how much you can lose over a set period. Use loss limits to keep play within an affordable range and to prevent chasing losses.

Time limits

Choose session time limits or daily play limits to control how long you spend on the site. You can also enable reminders that prompt you to take a break after a set playing period.

Self-exclusion

If you need a longer break, you can self-exclude for a fixed period or request a longer suspension through our support channels. Self-exclusion restricts access to the account and pauses marketing contact. If you prefer, contact our support team to discuss longer or permanent exclusion options for All Starz accounts.

Signs of problematic behaviour

Look out for warning signs such as spending more than intended, borrowing to gamble, playing to escape problems, lying about play or neglecting responsibilities. If you notice these signs in yourself or someone else, consider using the controls listed above and seek advice.

Tips for maintaining control

Practical steps include setting strict deposit and time limits, using loss caps, scheduling regular breaks, never gambling when under pressure or using money for essentials, and keeping a record of play and spending. Share account access or notifications with a trusted friend or family member if that helps keep play in check.

Professional help and support organisations

If you need professional help, contact local support services, a healthcare professional or a dedicated gambling support organisation in your area. For immediate assistance, use our account tools to self-exclude and reach out to our support team via the site so we can help implement safeguards and point you to appropriate local resources.