Terms and Conditions
Welcome to the Terms and Conditions for AllStarz. This page explains the rules that govern your use of our site and services, the relationship between you and us, and the core responsibilities that apply when you register, deposit, play, or request withdrawals. Please read these terms carefully before using the platform; by continuing to use the site you accept and agree to be bound by them.
Account responsibilities
When you create an account you agree to provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. If you suspect unauthorised access, notify our support team immediately. We may suspend or close accounts where fraud, collusion, or abuse is suspected.
Eligibility requirements
Use of the platform is limited to persons who meet our eligibility criteria. You must be of legal age to gamble in your jurisdiction and able to form a binding contract. We reserve the right to verify identity, address and age using government ID, proof of address, and/or other documentation. Accounts failing verification may be restricted until checks are completed.
Acceptable platform use
Users must not use the site for illegal purposes, money laundering, bonus abuse, or collaborative play intended to circumvent system rules. Cheating, using bots or third-party software, attempting to manipulate games, or otherwise interfering with normal operations is prohibited. Repeated rule breaches may result in account suspension and forfeiture of funds.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that apply to each offer. Typical conditions include minimum qualifying deposits, contribution rates by game type, maximum bet limits while a bonus is active, and wagering requirements. Some welcome bonuses include wagering requirements of 35× the bonus amount. Always check the specific promotion terms before opting in; bonus misuse or breaching promo rules may result in voided bonuses and denied withdrawals.
Deposits and withdrawals
We accept a range of payment methods. Deposits are generally applied instantly, while withdrawals are processed following verification and anti-fraud checks. We may require additional documentation before releasing funds. Withdrawal limits and processing times vary by payment method and account status. Any fees shown at the cashier apply; check the cashier for up-to-date limits and options.
Dispute resolution
If you have a dispute, contact our support team so we can review the matter. We aim to resolve issues promptly and fairly. If a dispute cannot be resolved through normal support channels, further escalation procedures will be outlined on request. Use of arbitration or external dispute bodies will follow any applicable governing arrangements disclosed in our published policies.
Updates to terms and conditions
We may update these terms from time to time. Significant changes will be posted on the site and, where appropriate, notified to account holders. Continuing to use the site after changes are published constitutes acceptance of the revised terms. For clarity, the brand name All Starz and related site references in notices refer to our platform and services.