Player Privacy Policy
At AllStarz we take your privacy seriously. This page explains what information we collect when you use our site, how we use and protect it, and the choices you have about your personal data. We aim to be clear about data handling across account management, payments, gameplay activity, and marketing preferences.
Types of data we collect
We collect data that is necessary to operate your account, process transactions, and provide the services you expect. This includes personal details you provide during registration, technical data from your device, and records of your activity on the site.
Personal data
Personal data may include your name, date of birth, email address, billing and postal address, payment details, and identity documents when verification is required. We collect only the details needed to verify identity, prevent fraud, and comply with our internal checks.
Technical data
Technical data covers information automatically collected when you visit our site, such as IP address, device type, browser type, operating system, and usage data. This information helps us maintain service reliability and diagnose technical issues.
Transactional data
We retain records of deposits, withdrawals, bets, game history, and promotions you use. Transactional data is used to manage your account, process payments, and detect suspicious or prohibited activity.
How we use your information
We use data to provide and improve services, process payments, verify accounts, prevent fraud, and communicate with you about your account. With your consent we may send marketing messages; you can opt out at any time through your account settings or by contacting support.
Data protection practices
We use industry-standard technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to staff and service partners who need it to perform their duties.
Cookies and tracking technologies
We and selected third parties use cookies and similar technologies to remember preferences, analyze site performance, and deliver relevant content. You can manage cookie settings through your browser or the site cookie controls. Disabling certain cookies may affect site functionality.
User rights
You have rights over your personal data, including the right to access, correct, and request deletion of information held about you, subject to applicable legal and operational limitations. We will respond to legitimate requests in a timely manner and may require verification of identity before making changes.
Access, correction, and deletion
You can review and update many account details from your profile. For other requests, contact our privacy team. Where deletion is requested, we may retain limited records as required for security, dispute resolution, or legal obligations.
Information sharing and third parties
We may share data with service providers that support payments, identity checks, fraud prevention, hosting, and analytics. We do not sell your personal data. Selected partners process data on our behalf under confidentiality and security arrangements.
Privacy policy updates
We may update this policy to reflect changes in services or legal requirements. Material changes will be posted on the site with an updated date. For privacy questions or requests, contact [email protected] or use the account help section. For clarity in some communications you may also see our name written as All Starz.